Frequently asked
Clear answers before you submit
Valuation accuracy depends on the information you provide. The questions below cover the documents that help our review, the difference between an automated estimate and a professional valuation, and how we handle your data.
If your situation is not covered here, our review desk can clarify the scope of a valuation before you submit a request.
Common questions
Documents, assessment and reports
Each topic summarises a question we are asked most often.
Documentation
What documents help the review?
Architectural plans, title or tenure details, and recent surveys help our reviewers understand the property. Include any documents you hold; optional uploads can be added to your request.
Scope and timing
How long does an assessment take?
Timescales depend on the property type and purpose. Residential requests are usually reviewed sooner than commercial, land, or investment assessments, which often need additional information.
Reports
Is a valuation report confidential?
Your details and property records are handled with strict professional discretion. A report is prepared for the purpose stated in your request and may not apply to any other purpose.
Have a question about your property?
Contact the review desk to discuss the scope of your valuation before you submit.